Unfortunately we can’t offer you a refund or exchange on our health or personal care products.
- evolvetogether™ guarantees a one-year warranty on merchandise that is manufacturer defected only.
- evolvetogether™ does not cover merchandise damaged by the customer.
- Items are deemed defective solely upon the discretion of evolvetogether™.
- evolvetogether™ will not be held responsible for damages caused by improper care.
- evolvetogether™ will repair a defective item with proof of purchase only.
- All damages incurred after the one-year warranty may be subject to evolvetogether™ Repair Service fees, including all stone and pearl repair requests.
- evolvetogether™ reserves the right to request photographic evidence regarding defective or incorrect merchandise before authorizing a return.
- Upon approval by evolvetogether™, we will issue store credit for unworn and undamaged items returned within 7 days of receiving purchase.
- Store credit can only be used in its entirety on a future purchase.
- Store credit codes will remain active for one full year.
- A store credit cannot be combined with any other store credit codes, discounts or promotional offers.
- Items returned for store credit, must be returned with all original tags and packaging included.
Any credit, coupon, or promotion offered by evolvetogether™ may only be used within the specified timeframe. evolvetogether™ reserves the right to alter or cancel credits, coupons and/or promotions without notice. evolvetogether™ reserves the right to cancel any transaction with improper use of credits, coupons or promotions. Improper use of credits may result in loss of your account and site access.