Not all disposable masks are medical masks. A medical mask is a protective face covering that meets very strict guidelines for filtration, splash resistance and breathability. A medical mask, amongst other criterion, must have a BFE (bacterial filtration efficiency) of 95% or higher. Not only are our medical masks FDA registered, we also go the extra step of SGS testing and certifying our masks so you don’t have to just take our word for it.
Additional construction information is available on each mask’s product page, but here’s a quick summary of what our masks are made out of!
Our everyday medical masks are SGS-tested and use 3-ply technology (a moisture-absorbing interior, splash resistant exterior, and a meltblown center), with each layer made out of 100% polypropylene for superior filtration and comfort. The adjustable nose bridge is composed of 65% ironwire and 35% polyethylene and our soft, no-tug ear loops are made out of 84.5% nylon and 15.5% spandex.
Our 6-ply KN95 uses similar materials, but also includes a layer of activated charcoal to help reduce odors.
We only use medical-grade, hypoallergenic and latex-free materials so even the most sensitive skin is protected. Our masks are also 100% free from toxins, graphene, and biographene.
Great question. The short answer no — we make disposable, single-use medical masks for a reason: to provide maximum protection. The long answer is that a medical masks’ materials and meltblown center can degrade when washing, and wearing it beyond the recommended time frame risks losing its protective power. Our masks are designed to work hard all day and are SGS-tested to provide maximum protection up to 8-10 hours with proper care. That means washing your hands before touching, keeping it clean, and disposing of your mask after the recommended time. To keep it clean during its daily use, use a mask keeper to stash your mask safely when not in use (no more dirty pockets or consoles) and extend the life of your mask during use!
However, you do you. We trust your own judgement to wear and care for your mask in a way that you are most comfortable with.
Yep! We are one of the only consumer-facing medical masks that is FDA registered. Additionally, SGS, a world leader in third-party consumer product testing, has verified our masks as Medical Grade Type IIR, a proven indicator of high breathability, excellent splash resistance and superior filtration. SGS has also certified our kids’ decals as non-toxic.
All of our masks are made in a socially-responsible FDA registered factory that has long specialized in PPE production. The workers wear full PPE within the factory and utilize technology to ensure a fully sterile process from the production line to your doorstep.
Those three letters are super important. Particle Filtration Efficiency (also known as PFE) and Bacterial Filtration (BFE) are measurements of how effective a mask filters particles and bacteria.
Specifically, PFE measures how well a mask’s materials can resist penetration of particles at sub-micron levels and BFE measures how well a mask can resists the penetration of bacteria. Efficacy results are reported as a percentage and indicate the ability of the fabric to resist particle and bacterial penetration.
Basically, the higher the BFE or PFE number, the better the barrier efficiency. Or, in simpler terms, it’s a number that says how well a mask protects you.
Our evolvetogether™ medical masks go beyond the baseline medical mask criterion and are SGS- and Nelson-tested to have >98% BFE and >95% PFE. Our KN95 offers a secure seal and >95% PFE.
And of course, all of our masks are made in a FDA-registered factory that’s long-specialized in PPE production for government, hospitals, and healthcare providers, so you can feel confident about the mask you wear.
Yep! In fact, we’re the go-to mask for makeup artists and stylists thanks to our skin-loving material and high breathability. We know that cloth masks can cause issues for sensitive skin when they aren’t breathable enough or washed daily — and we wanted to make sure that our medical masks were both hypoallergenic and latex free so they wouldn’t irritate even the most sensitive skin.
Thanks for asking. Our medical masks are very different from cloth face coverings or 2-ply masks!
All of our masks are designed with multiple layers that perform very specific functions — waterproof outer layers to block airborne contaminants, medical-grade meltblown centers to filter bacteria and particles, and a hypoallergenic, moisture-absorbing interior to wick away moisture and protect your skin.
Both 2-ply and cloth face coverings (usually made from polyester or cotton) just can’t measure up. They may block the expulsion of some airborne contaminants but offer little to zero protection against pollution, viruses, or bacteria. Plus, each time a cloth mask is laundered, its fibers lose some of its efficacy.
What’s more, all of our masks are made in a FDA-registered long-standing PPE factory and offer third-party tested protection (that’s >98% BFE and >95% PFE in our medical masks and >95 PFE in our KN95 masks). So, you know exactly how protected you are when you wear one of our masks and don’t have to just take our word for it!
Whether you’re facing poor air quality or trying your best to stay (and keep others) healthy, our single use evolvetogether™ medical masks protect you from bacteria, dust, pollen, smoke, debris and germs from seasonal cold and flu. Plus, our masks are super breathable and lightweight, making them easy to wear all day long.
Athletes and runners love our medical masks thanks to featherlight construction and an incredibly breathable and moisture-absorbing inner layer. Plus, our hypoallergenic masks won’t irritate sensitive skin. So, you can’t use wearing a mask as an excuse to not workout anymore. 😉
It’s absolutely OK. Mask pleats are designed to help you adjust your mask over your chin and nose — they have zero impact on the efficacy of the mask, whichever way they face. While downward pleats (like our white mask!) are super common, we intentionally fold our black and green masks’ pleats upward to allow for a completely solid, monochromatic color during its color printing process!
We promise that the upward pleat will not interfere with the mask’s filtration — in fact, upward pleats can be found on Japanese surgical masks and even those produced by professional medical mask manufacturers!
But you don’t need to just take our word for it. All of our medical masks go through rigorous, third-party SGS testing to verify both the size and the percentage of particles that are filtered by the mask. We can confidently state that our medical masks (regardless of pleat style) filter out particles as small as 0.3 microns — which is really important because particles ranging from 0.3 to 0.9 micron present the greatest health concern because they are small enough to get past the tiny hairs that line our breathing passages and are too large to be easily exhaled. For context, a single hair on a human head is about 70 microns in diameter!
Pleats up, pleats down — you can feel confident that our medical masks work.
Step 1: Wash your hands. Step 2: Fold mask in half. Step 3: Secure ear loop strings over your ears Step 4: Fit nose bridge Step 5: Pull mask vertically and form to your face.
Care Tip: Avoid touching your face or the mask once it’s on, and use the mask keeper to store your mask when you need to safely stash it between uses. Each evolvetogether™ medical mask is designed for single use. Dispose of the mask properly after its recommended 8-10 hour use.
We know how hard it can be to find a stylish mask that fits if you’re an adult with a petite face. Our kids’ masks are the perfect solution — perfectly proportioned for petite faces while offering the identical materials and minimalist style of our adult masks. You can see our sizing information below!
Mask Dimensions: Kids’ masks: 5.71” x 3.74” (14.5cm x 9.5cm) Adult masks: 6.89” x 3.74” (17.5cm x 9.5cm)
Glad you asked. Our masks are designed for a universal fit thanks to streamlined pleating and soft, stretchy ear loops that fit most folks. However, we know that universal doesn’t mean everyone, so you may need to modify your mask slightly for a better fit. To close significant gaps, we recommend knotting the ends of each ear loop for a smaller fit. Likewise, if you need a slightly larger fit, we recommend folding the mask in half, holding where the loop attaches to the mask, and pulling gently to stretch the ear loops for added comfort.
Our kids’ medical masks are designed for kids 3-10 years old and are made in a FDA-registered factory using the same medical-grade materials as our adult masks — just in a smaller size. They offer the exact same SGS- and Nelson-tested >98% BFE and >95% PFE and, like our adult masks, are also Certified Medical Grade Type IIR. Plus, they come with free mask decals so kids can personalize their masks!
Ready to get in on the fun with our non-toxic, mask-friendly decals? Let’s go! First things first, wash your hands and then lay your mask on the paper mat to keep your mask clean while you get crafty. Next, choose which decals you want to use and cut them out. Peel off the decal’s protective backing and place each decal sticky side down on the mask — and then use the wooden stick to rub your heart out! Once you’ve transferred the decal, peel away the paper to reveal your super creative, super you mask.
Yep! A lightweight, metal nose bridge is included in each evolvetogether™ mask. You can gently shape it to fit your nose; or for an even sharper look, fold the entire mask in half, including nose bridge, before wearing.
Great question! All evolvetogether™ packaging and mask keepers are made from recycled paper or plant-based materials that are 100% biodegradable and compostable. We’d love you to recycle your mask, too! To recycle your mask, we recommend researching your local sanitation rules as recycling programs vary from location to location. Our masks are also recyclable (you may need to remove the ear loops, a spandex/nylon blend, for separate processing). Not able to recycle your mask? It’s a bummer, but you can still help protect the planet — don’t litter and prevent your mask from getting tangled on wildlife by folding in or cutting off the ear loops before disposing in a trash bin.
The bottom line is, safety and sustainability are incredibly important to us, and we’re always working on new ways to minimize waste and impact wherever we can safely do so. Our ultimate goal is to create a closed loop company — and we’re on track to get there!
First off — thanks for caring about recycling and making the world a better place! You rock.
It’s important to us that our products are as sustainable and safe as possible. That’s why we do things like limit packaging, use recyclable or biodegradable materials, and only partner with responsible factories. But one area we haven’t reached full sustainability yet is our medical masks. Unfortunately, to provide medical-grade protection, we need to use a medical-grade meltblown filter — and sustainable ones just don’t exist yet.
But, you can recycle most of your medical mask with just a little bit of TLC.
First, cut off the spandex/nylon ear loops and add those to your local textile recycling bin. Next, cut along each edge of the mask to separate the layers and remove the middle meltblown filter — the inside and outside non-woven layers can be recycled with other plastics, but you’ll need to toss the meltblown filter in the trash.
Local recycling rules can vary, so always check with your recycling provider on local sanitation rules. And, if for any reason you’re not able to recycle you mask? It’s a bummer, but you can still do good by not littering and cutting off the ear loops before tossing to prevent getting tangled on wildlife.
In the meantime, we’ll keep researching and developing safe, sustainable products that help us meet our goal to become a 100% closed loop company. We’re on track to get there, and we appreciate you joining us in doing good!
Everything we make has its own coordinates as a reminder we're all connected no matter our gender, race, religion, or where we live. Here’s all the coordinates for our masks:
Each colored mask comes with its own coordinates:
NYC - a white mask with NYC coordinates
Milan - a black mask with Milan coordinates
Amazonia - a green mask with Amazonian Basin coordinates
Tokyo - a gray mask with Tokyo coordinates
Paris - a navy mask with Notre-Dame’s coordinates
Malmö - a khaki mask with the coordinates of the Øresund Bridge connecting Sweden to Denmark
Rio de Janeiro - a black KN95 mask with Copacabana Beach’s coordinates
Marrakech - a gray KN95 mask with Jardin Majorelle’s coordinates
Santorini - a navy KN95 mask with Santorini, Greece’s coordinates
Copenhagen - a khaki KN95 mask with the coordinates of the Øresund Bridge connecting Denmark to Sweden
Mask keepers are exactly what they sound like — a simple way to keep your mask clean when you’re out and about (no more stashing masks in dirty purses and pockets). Each mask set comes with one or two plant-based mask keepers (or you can buy additional mask keepers in fun, limited edition prints) — and they are awesome. Simply lay your mask flat on top of the mask keeper, fold per the instructions, and then loop the mask’s ear loops around its notches to secure. Voila! A pocket-sized carrier for on-the-go storage to keep your mask c-l-e-a-n.
We are located in New York City!
Put your orders on autopilot (and save) with our monthly subscription plan. Your order will be guaranteed to always be in stock and you’ll save 10% on each order. Simply select the subscription option at checkout to get started and we’ll take care of restocking you every month.
Need to skip a month? Add or remove products? Cancel your subscription? No problem. You can manage your subscription at any time by simply logging into your account. Monthly deliveries are based on the day of your first order.
You’re in control of your subscription! Simply login to your account (click the person icon in the header above if you’re on desktop or click ‘account’ in the menu if you’re on mobile) and you’ll be able to manage your subscription whenever you want. You can add or remove products, skip a month, or cancel.
evolvetogether™ KN95 masks
Great question. First off — a few things they have in common. All of our masks are made with medical grade materials in an FDA-registered factory that specializes in protective medical equipment. They are all hypoallergenic and 100% free from toxins, graphene, and biographene — and of course, they all share a minimal style and are designed to be lightweight, breathable, and comfortable.
So, what makes them different?
Our medical masks are a high-performing mask that’s perfect for working out, running errands, you name it. This is our go-to mask that’s easy to style, has a comfy, everyday fit, and has 3 protective layers (including a meltblown filter) to keep out bacteria, allergens, and pollution.
But when we are traveling, have intense allergies, or are going to spend a lot of time in crowded indoor spaces spaces, we reach for the KN95 thanks to its extra layers (including double filtration via two meltblown centers), more secure fit, and flat, easy-to-wear profile.
This is a great question. Our KN95 mask is third-party tested by SGS and Nelson, world leaders in consumer testing, to filter >95% of 0.3 micron particles.
Great question. Our KN95 masks are disposable — although they can safely be worn for up to 2 days with proper care and use. We do not recommend washing any of our masks, as their medical grade materials and meltblown filters can degrade when washing.
To extend the life of your mask, always wash your hands before touching, use the reusable storage pouch to keep it clean when not in use, and dispose of your mask after the recommended time.
Our KN95 measures 23cm x 8.2cm (9in x 3.2in) when flat.
No, our mask keepers are made especially for our everyday medical masks. However, each KN95 comes individually wrapped in a resealable, plant-based and biodegradable pouch for on-the-go use and storage.
Hi! You could wear another mask over our KN95 mask, but you don’t need to. Double masking is great for improving less protective masks (such as adding extra layers to one- or two-ply masks or helping push down gaps on surgical masks). Because our KN95 has a form-fitting seal and features double filtration via two medical-grade meltblown filters, you may find double masking unnecessary.
Great question. In order to be considered a surgical mask or KN95, certain testing levels and standards are highly regulated. A surgical mask must meet certain BFE and PFE standards whereas a KN95 must only meet a certain PFE (tested particles are actually smaller than bacteria, so this is the critical number!) as well as provide a close, secure fit similar to a seal — and we’re happy to say both our KN95 and medical masks meet or exceed these standards! However, each mask type has its own regulation and category levels that must be adhered to, so that’s what we follow.
With that being said, the filtration efficiency percentage is only testing the actual efficiency of the mask materials (notwearing the mask), so in addition to the KN95’s two meltblown filters, the more secure seal of a KN95 creates an additional physical barrier that keeps other airborne particles and bacteria out of your way while wearing the mask.
Each mask type has greater than 95% PFE, extremely high BFE, and is third-party tested. We personally love our medical mask for everyday wear and the KN95 for closer high risk encounters where we feel more comfortable with a double meltblown filter and more secure, close-to-our-face fit.
Our KN95 masks use six layers (including two meltblown filters and a layer of activated charcoal to reduce odors) to protect you from bacteria, allergens like dust and pollen, and poor air quality such as smoke or debris. It’s a great solution for a range of situations like travel, crowded indoor spaces, allergy sufferers, or more heavily polluted areas.
While we recommend you consult your doctor for any medical or health advice, we’re happy to share that for the average person who’s not a healthcare worker, N95 and KN95 masks are quite similar — both have a snug fit and use multiple layers to filter out >95% of outside particles.
The main differences are in their looks (KN95s can fold flat and have ear loops, N95s are more structured and use elastic strings to wrap around your head) and in their regulation (KN95s are regulated by the Chinese government and N95s by the US). All of our masks (medical and KN95) are made in a FDA-registered factory, and are third party tested by SGS and Nelson, world leaders in consumer product testing.
We hope this information is helpful as you make a decision about the right mask for you!
evolvetogether™ fog eraser
Yep! Wipe your heart out. Though it’s possible you may notice a bit more condensation than on uncoated glasses depending on the coating, our Fog Eraser absolutely works on coated glasses and will not damage the lenses.
Yes! The Fog Eraser is SGS-tested and has zero heavy metals and zero alcohol. Instead, the Fog Eraser uses a patented nanotechnology that leaves an atom-sized barrier on the hard surface after each wipe. This nanotechnology works like a shield, blocking fog and bacteria for up to 24 hours.
No — washing it will damage the very cool, very high tech nanotechnology that makes the Fog Eraser work.
Although the Fog Eraser is anti-bacterial (meaning it eliminates or suppresses most bacteria), it is not a disinfectant and should be cared for to keep as clean as possible. Because it cannot be washed without affecting the nanotechnology, we recommend only using the Fog Eraser on dry, clean surfaces and then storing in its pouch between uses so it stays germ-free until it is ready to be replaced after 3 to 6 months (about 200 uses).
It’s super simple! Just wipe, put the Fog Eraser back in its pouch, and go!
But if you want to get more technical, you should first remove any hard particles from the surface (like sand) and then evenly wipe the dry surface for 10 seconds (and don’t forget to wipe both sides of your glasses, goggles and helmets). For even better protection, first wipe the dry surface as instructed, then breathe lightly to fog the surface and wipe for another 10 seconds.
Avoid touching or wiping the surface with other things (we’re looking at you, t-shirt sleeve and glass cleaner!) — you’ll need to use the Fog Eraser again if you do.
With proper care, most surfaces will stay clear for 24 hours after wiping — and each Fog Eraser lasts for 3 to 6 months (about 200 wipes) before it needs to be recycled with other textile and replaced. Extreme temperatures and high humidity may mean you need to wipe more frequently, and you’ll definitely need to wipe the Fog Eraser again if you’ve rubbed or cleaned the surface.
For best results, use daily, store properly, and replace after 200+ uses.
The Fog Eraser is designed for hard, dry surfaces where good vision is critical — your glasses, sunglasses, camera lenses, ski goggles, helmets, and even bathroom mirrors! Just make sure to remove any hard particles (think sand) before wiping so you don’t accidentally scratch the surface.
Although it won’t damage your phone screen, it’s likely your fingers will rub off the Fog Eraser’s nanofilm if you’ve got a touch screen device — so we don’t recommend it. The Fog Eraser is not a disinfectant wipe — so do not use it to clean doorknobs or other frequently touched surfaces.
Completely different! The Fog Eraser uses patented nanotechnology to leave an atom-sized nanofilm to block fog and bacteria. It’s 100% dry and 100% odorless.
Nope — just wipe the dry cloth, put it back in its storage pouch, and go. No smelly chemicals or messy liquids needed.
Each Fog Eraser should last 3 to 6 months (or 200+ uses) with proper care — that means keeping it safely stashed in the storage pouch it came in when not in use.
The Fog Eraser is a 7” square — perfectly sized for everything from tiny camera lenses to mirrors.
Great question! All of our products are marked with different global coordinates — the ones on the Fog Eraser belong to London’s Royal Observatory (also known for being the official Prime Meridian line). The coordinates, along with the phrase, are a subtle reminder that 8 billion people share this one beautiful planet — and we’re all connected no matter our gender, race, religion or where we live. That’s why we are committed to doing good, every day. Together.
evolvetogether™ hand sanitizer
It is! With just four plant-based ingredients, our hand sanitizer is one of the most natural ways to kill 99.9% of common germs! Plus, the scent is from organic essential oils, so it isn’t overwhelming and fades to neutral, making it ideal for even scent-sensitive kids.
However, it does contain 80% ethyl alcohol made from organic sugarcane, so you should supervise children under 6 years of age to make sure they don’t swallow it — and we do not recommend using it on children under 2 months.
We’ve formulated our hand sanitizer to be natural, non-drying, and effective. Organic glycerine made from vegetables and plants keeps hands hydrated (even with all-day use), and the other plant-based ingredients (like organic essential oils) are designed to be non-irritating. Of course, each person’s skin is unique, so if you have any sensitivities to any ingredients, you may want to patch test or consult your dermatologist.
Great question! It is lightly fragranced using only organic essential lemon and bergamot oils — so the scent is completely natural (no synthetics!) and fades to neutral. We love that it’s fresh and calming scent is ideal for any occasion or gender, doesn’t linger, and is completely natural.
Yes — 80% ethyl alcohol made from organic sugarcane to naturally kill 99.9% of common germs.
Our hand sanitizer only uses four (yes, f-o-u-r) plant-based ingredients to naturally kill 99.9% of common germs: 80% ethyl alcohol (made from organic sugarcane), organic glycerine (made from vegetables and plants), and organic lemon and bergamot essential oils.
evolvetogether™ water bottle
Hi! Our water bottle is made by in Switzerland by SIGG, who has been making high-quality water bottles for over 110 years. In fact, two of their water bottles are even on permanent display in the Museum of Modern Art!
Our water bottle is made by SIGG using a single piece of high-quality, nearly indestructible aluminum. Its interior is coated with a food safe, non-toxic liner that resists fruit acids and keeps your water tasting, well, like water! And the lid is made with recycled plastic.
Yes! Our water bottle is non-toxic, food-safe, and free of any pollutants. It is made with forever-recyclable aluminum (although you’ll want to keep it forever) and is 100% BPA-free.
The opening of the water bottle is 1.25 in / 3.175 cm.
Because our water bottle is not insulated, we don’t recommend hot beverages. However, it is great for many other types of drinks besides water including acidic drinks, sparkling drinks, milk, alcohol, apple and even lemon juice! However, avoid leaving drinks with natural fermentation processes (such as milk) inside the bottle for long periods of time, as the fermentation can produce strong gases and smells which can be tough to get rid of.
We recommend cleaning your bottle regularly by hand. Rinse out the bottle and bottle top with hot water after every use, leave open to dry, and always store it with the top off.
evolvetogether™ mosquito repellant
Nope! Our essential oil patches are entirely non-toxic and use a powerful blend of peppermint, and citronella essential oils to help repel mosquitos. Zero chemicals. Zero DEET.
Our waterproof essential oil patches have a special backing that is especially designed to temporarily adhere to fabrics and hard surfaces — we love using them on our jackets, socks, tents, beach towels, and outdoor chairs! Just avoid placing directly on your skin, as the special backing is a bit stronger than your average sticker.
Yes! Our essential oil patches are pediatrician tested and made for everyone 3 years old and up.
Yes! They are waterproof so you can live your best bug-free summer at the beach or the pool.
Each patch provides 1 meter / 3 feet of protection for 6 to 8 hours — so depending on how large a space (or how tall a person!) is, you may want to use one, two, or more patches to protect whatever coverage area you need. One of our fave al fresco dining tips is to place a patch on each chair (offer stickers to guests, too!) for a relaxing outdoor get together.
Our essential oil patches are specifically designed to repel mosquitos, and are not tested for repelling ticks.
You’re right — when used alone, citronella oil isn’t the most effective mosquito repellant. That’s why we’ve added peppermint to help better repel mosquitos with proper use!
While the patches are completely natural (made with 100% essential oils), they are not intended for use on pets.
Unfortunately, it is very hard to make an effective reusable essential oil patch. But, the materials we use (including the storage pouch! are recyclable, and the patches are also biodegradable — and as always, we’ll always be looking for new materials or technology to make effective, performance-tested daily essentials even better for the people and the planet!
Each Yellowstone patch provides 6 to 8 hours of protection! The powerful blend of essential oils will lose potency when exposed to air, so make sure to keep the storage pouch fully sealed after opening. Unopened, Yellowstone has a shelf life of up to 3 years.
evolvetogether™ storage bags
Our multi-use storage bags are the typical “sandwich size” bag (16.5cm x 14.9cm / 6.5in x 5.87in) — but they’re extra sturdy, so perfect for multiple uses and even re-use!
Great question. Our storage bags look a lot like plastic, but they’re actually made from plants and fully biodegrade in just 24 weeks in either normal compost or landfill conditions. So, please dispose of them responsibly (don’t litter!) or rinse, air dry, and use again — they’re extra sturdy and love an encore.
Traditional plastic bags hang around for hundreds of years. Ours (luckily!) do not last that long, and will fully biodegrade in 24 weeks in normal compost and landfill conditions. With that being said, our bags aren’t traditional plastic — so they can slowly degrade over time (though they won’t fully biodegrade until they’re composted or in a landfill). That’s why, for best performance, we recommend using them within 6 months of purchase.
This bag shouldn’t be microwaved or used with any sort of contents or liquid over 70℉ / 21°C.
Yep! It’s made with a sturdier material that’s not only great for lots of things — including freezer storage!
Yes and no! They look and function just like traditional disposable plastic storage bags. But that's all they have in common. A bit thicker than a traditional plastic bag, our storage bags are made with re-use in mind — and because they are made from plants, our bags biodegrade in just 24 weeks in either normal compost or landfill conditions. Because our bags won't last for hundreds of years once they find their way to a landfill or compost pile (hooray!), they can begin to slowly degrade over time, so we recommend using them within 6 months of purchase for best performance.
shipping and returns
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method upon checkout. Find out more by visiting our Shipping Policy page.
We ship everywhere except the European Union (EU). Join our newsletter to find out when we start shipping to new countries.
Please note that although we automatically calculate and display international shipping costs at checkout, we do not include Duties and Taxes in the total. Your country’s customs and duty authority will calculate the exact amount owed for duties and taxes, and will contact you separately to release the package from customs.
Due to the personal nature of our products, all sales are final and cannot be exchanged. Find out more by visiting our Refund Policy page.
If you have received confirmation your package has been delivered but it's no where in sight, it's very possible it will show up within 24 hours. Sometimes the drivers will mark it delivered when they are in the area. Give it a day and it should arrive. If it hasn't shown up within 24 hours, send us an email and we will look into it.
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